Warranty and Repairs

Submitting a unit for repair?
If your product is not functioning correctly, our team will be glad to assist you. Please ensure you have first read our online knowledge base as you ma...
Tue, 17 Oct, 2023 at 3:41 PM
Warranty Terms & Conditions
Interdyn Pty Ltd - Warranty Terms & Conditions Subject to terms and conditions set out below, Interdyn agree to repair or replace an item within ...
Fri, 19 Nov, 2021 at 3:19 PM
Can you repair items under warranty?
The Interdyn service and support centre is always available to repair items imported and sold through our authorised dealer network, provided they...
Tue, 14 Aug, 2018 at 4:42 PM
Warranty period by brand.
Product warranty durations vary from brand to brand. The below list will help you clarify whether your product is still under warranty. If you own a pr...
Tue, 17 Oct, 2023 at 3:40 PM
How can I contact you?
For the fastest response, please browse our knowledgebase. You will most likely find that your question has been asked before and has a detailed answer on h...
Mon, 24 Dec, 2018 at 4:20 PM
What do I do if my product is not under warranty?
We can still service or repair products that are no longer under warranty. Labour is charged at $99/hour. Parts are priced as cheaply as possible, to ma...
Thu, 20 Apr, 2023 at 4:26 PM
Recommended local technicians for vintage or out-of-warranty repairs (AU+NZ)
Older units from our current brands are best serviced locally to you. This saves on the cost of postage, avoids damage during transit (which vintage units a...
Thu, 2 Mar, 2023 at 12:59 PM
Can I access the service manual for my product?
Unfortunately service manuals are only available to authorised repairers for the respective brands. For any service/repair queries, please submit a new ...
Mon, 24 Dec, 2018 at 11:48 AM